Shipping, FAQ's & Returns

 

 

-WHOLESALE DETAILS- IF YOU ARE NOT A RETAIL SHOP PLEASE SHOP THREECORENRSARTISAN.COM

Here are some things you should know. Please read before ordering:

processing time: pieces are made to order. Please allow 4-6 weeks processing time plus shipping or delivery.  If you have a special event or date happening in which you are hoping to have your order in for, please email additional details.

[care]  

To keep your pottery looking its best and longest life, please hand wash.  Any pieces that are described to have gold detail should never go in the microwave.

All necklaces are made with gold toned chains and accessories that are nickel free.  The pendant itself is made of porcelain and should not be worn in tanning beds as it can conduct heat.  All pieces will come with care instructions, please leave these tags on.

Thank you for supporting hand made! Each piece is completely unique and has its own birthmarks and fingerprints.  I don't photograph each piece individually so there are slight differences between each piece.  All sizing is approximate and if you have any questions or concerns please feel free to email me and I can send additional information and pictures.

{shipping/delivery/minimum order}

If you are out of Canada please email me for a quote regarding shipping. Shipping will be calculated at time of shipment and will be billed separately as shipping costs can vary depending on quantities.

I take extra care on making sure every piece is professionally packaged and shipped with a ridiculous amount of bubble wrap and peanuts to reduce any issues that may arise.  If there are any issues upon receiving your pieces, please send a picture and description on the date the package was received. Upon reviewing, I am more then happy to send out another item of equal value or store credit.  You are welcome to choose 'LOCAL PICK UP' if you are located in the Fraser Valley or Vancouver Area.  Minimum order quantity is 10 per order.

{stockists}

 At this time I am willing to take on more stockists, please email to inquire.

{custom}

Wanting something custom for your space? Let's chat! I love creating pieces to make your business unique or collaborating on new concepts.  Please email me to discuss further.

 

Cheers,

Aleena